Requesting Hosting Assured Problem Mediation

If you encounter a problem with a Hosting Assured host that you cannot solve yourself and you feel is counter to the Hosting Assured code of ethics, then you can request that Hosting Assured mediates the problem. Hosting Assured cannot guarantee any solution, but if the host does not follow the code of ethics then they will lose Hosting Assured status. Please also read our terms for more information.

To file a complaint / request mediation, click on the Hosting Assured trust mark on the host website. For more details on how the mediation process works click here

If the host is not displaying the Hosting Assured trust mark on their website, but during a search on FindMyHosting you notice that they are a Hosting Assured host, then please contact us to let us know. We will also be able to provide you with a link so you can start a mediation request.